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Privacy Policy

Last updated: 2026-09-06

This Privacy Policy explains how Zaw Hein Aung, operating Job Search OS and JobOS (“JobOS”, “we”, “us”, or “our”), collects, uses, discloses, stores, and protects personal data when you use our website, web application, browser extension, email parsing features, Telegram alerts, billing flows, and related services.

This Privacy Policy is intended to comply with the Singapore Personal Data Protection Act 2012 (“PDPA”), where applicable.

By using JobOS, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Who we are

JobOS is an AI-assisted job search command center. It helps users source relevant jobs, score opportunities, tailor resumes, generate cover letter drafts, track applications, manage follow-ups, and receive alerts.

JobOS is a human-in-the-loop tool. We do not automatically apply to jobs, send recruiter messages, or contact employers on your behalf without your explicit action.

  • Business name: Zaw Hein Aung
  • Business address: Singapore
  • Website: https://www.jobosagent.com
  • Data Protection Officer / Privacy Contact: Privacy Contact
  • Email: support@jobosagent.com

2. Personal data we collect

We may collect the following types of personal data when you use JobOS.

2.1 Account information

This may include:

  • Your name.
  • Email address.
  • Login credentials or authentication identifiers.
  • Account status.
  • Plan type, such as Free or Pro.
  • Usage limits and subscription status.

2.2 Profile and job-search information

This may include:

  • Target roles.
  • Target industries.
  • Preferred locations.
  • Seniority level.
  • Skills.
  • Work preferences.
  • Salary expectations, if provided.
  • Job-search notes.
  • Saved jobs.
  • Application statuses.
  • Follow-up dates.
  • Recruiter or company notes that you choose to enter.

2.3 Resume, document, and career information

If you upload or create documents in JobOS, we may process:

  • Resume files.
  • Work history.
  • Education history.
  • Skills and certifications.
  • Project descriptions.
  • Portfolio links.
  • Cover letter drafts.
  • Tailored resume drafts.
  • Generated job-fit scores and explanations.

You should not upload unnecessary sensitive personal data, such as national identification numbers, financial account details, medical information, race or religion, or other information that is not needed for your job search.

2.4 Job-source and email-ingestion data

If you configure job-source features, email forwarding, browser extension imports, or similar ingestion tools, we may process:

  • Job-alert emails.
  • Job titles.
  • Company names.
  • Job descriptions.
  • Job URLs.
  • Job locations.
  • Source names, such as job boards or company career pages.
  • Email metadata needed to parse and deduplicate job alerts.

We use this information to create job records in your account and help you review opportunities.

2.5 AI-generated content and usage data

When you use AI features, we may process:

  • Job descriptions.
  • Your resume or relevant resume sections.
  • Your profile information.
  • Generated scores.
  • Matched and missing keywords.
  • Tailored resume drafts.
  • Cover letter drafts.
  • Prompts and responses needed to provide the feature.

AI-generated content may be inaccurate or incomplete. You are responsible for reviewing and approving any output before using it externally.

2.6 Billing information

Payments and subscriptions are handled by third-party payment processors such as Stripe.

We may receive and store billing-related metadata, such as:

  • Customer ID.
  • Subscription status.
  • Plan selected.
  • Renewal date.
  • Trial status.
  • Payment status.
  • Invoice status.
  • Limited card metadata, such as card brand and last four digits, where provided by the payment processor.

We do not store full credit card numbers or full payment authentication details on our own servers.

2.7 Telegram and notification data

If you enable Telegram alerts, we may collect:

  • Telegram username, chat ID, or other identifier needed to send alerts.
  • Notification preferences.
  • Alert history or delivery status.

2.8 Technical and usage data

We may collect technical information such as:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Pages viewed.
  • Actions taken in the app.
  • Error logs.
  • Performance logs.
  • Security logs.
  • Referring URLs.
  • Approximate location derived from IP address.

We use this information to operate, secure, debug, and improve the Service.

3. How we collect personal data

We collect personal data when:

  • You create an account.
  • You log in.
  • You complete your profile.
  • You upload a resume.
  • You save jobs.
  • You configure job sources.
  • You forward or import job alerts.
  • You generate AI outputs.
  • You track applications.
  • You configure Telegram alerts.
  • You subscribe to a paid plan.
  • You contact us for support.
  • You use our website or application.

We may also receive personal data from third-party services you connect or authorise, such as payment processors, hosting providers, analytics tools, error monitoring tools, email parsing services, Telegram, or job-source integrations.

4. Purposes for collecting, using, and disclosing personal data

We collect, use, and disclose personal data for the following purposes:

  • Creating and managing your account.
  • Authenticating you and keeping your account secure.
  • Providing the JobOS service.
  • Helping you source, review, score, and track jobs.
  • Processing your resume and career information to generate drafts.
  • Generating job-fit scores, tailored resumes, and cover letter drafts.
  • Saving your application pipeline and follow-up reminders.
  • Sending alerts and notifications you enable.
  • Managing Free and Pro plan limits.
  • Processing subscriptions, billing, invoices, and payment status.
  • Preventing fraud, abuse, unauthorised access, and misuse.
  • Debugging errors and improving performance.
  • Responding to support requests.
  • Improving product quality, user experience, and reliability.
  • Complying with legal, regulatory, tax, accounting, security, and enforcement obligations.
  • Protecting our rights, property, users, and the public.

We will not use your personal data for purposes that are unrelated to the above without notifying you or obtaining consent where required by law.

5. AI processing

JobOS uses AI to help generate job-fit scores, resume drafts, cover letter drafts, summaries, and recommendations.

To provide these features, we may send relevant portions of your resume, profile, job descriptions, and prompts to AI service providers. We aim to send only the data reasonably needed to provide the requested feature.

AI outputs are drafts and may contain errors, omissions, or unsuitable wording. You must review, edit, and approve any generated resume, cover letter, message, or job-search material before using it.

JobOS does not guarantee interviews, offers, employment, income, ATS performance, or hiring outcomes.

6. Disclosure to third parties

We may disclose personal data to third parties where reasonably necessary to operate JobOS, including:

  • Cloud hosting and database providers.
  • Authentication providers.
  • Payment processors, such as Stripe.
  • AI model providers.
  • Email delivery or email parsing providers.
  • Analytics providers.
  • Error monitoring providers.
  • Customer support tools.
  • Telegram or other notification providers.
  • Professional advisers, such as legal, accounting, or security advisers.
  • Law enforcement, regulators, courts, or public agencies where required by law.

These third parties may process personal data on our behalf or as independent controllers, depending on the service and context.

We do not sell your personal data.

7. International transfers

Some of our service providers may store or process personal data outside Singapore.

Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection that is comparable to the protection required under the PDPA, where applicable.

8. Cookies, analytics, and similar technologies

We may use cookies and similar technologies to:

  • Keep you logged in.
  • Remember preferences.
  • Understand usage patterns.
  • Improve product experience.
  • Measure conversion and activation.
  • Detect errors and abuse.

You can control cookies through your browser settings, but disabling some cookies may affect the functionality of JobOS.

9. Data retention

We retain personal data for as long as reasonably necessary to:

  • Provide the Service.
  • Maintain your account.
  • Fulfil the purposes described in this Privacy Policy.
  • Resolve disputes.
  • Enforce our agreements.
  • Comply with legal, tax, accounting, security, and regulatory obligations.

When personal data is no longer needed, we will take reasonable steps to delete, anonymise, or securely dispose of it, unless retention is required or permitted by law.

10. Account deletion

You may request deletion of your account through the app, where available, or by contacting us at support@jobosagent.com.

After account deletion, we will take reasonable steps to delete or anonymise your personal data, subject to:

  • Billing, tax, accounting, or audit requirements.
  • Security and fraud-prevention needs.
  • Backup retention periods.
  • Legal obligations.
  • Legitimate business records needed to resolve disputes or enforce agreements.

Some data may remain temporarily in backups or logs before being deleted according to our retention cycles.

11. Access and correction requests

You may request access to personal data we hold about you or request correction of inaccurate personal data by contacting us at support@jobosagent.com.

We may need to verify your identity before processing the request. We may also refuse or limit access where permitted by law, such as where disclosure would reveal another person's personal data, compromise security, or be otherwise restricted under applicable law.

12. Withdrawal of consent

You may withdraw consent for our collection, use, or disclosure of your personal data by contacting us at support@jobosagent.com.

Please note that withdrawing consent may affect our ability to provide some or all parts of JobOS. For example, if you withdraw consent for us to process your resume, we may not be able to provide resume tailoring, job scoring, or cover letter generation.

13. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

These measures may include access controls, encryption where appropriate, secure authentication, monitoring, logging, least-privilege permissions, and vendor security reviews.

However, no internet-based service is completely secure. You are responsible for keeping your login credentials secure and for promptly notifying us if you believe your account has been compromised.

14. Children and minors

JobOS is not intended for children. You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service unless you have permission from a parent or legal guardian and are legally permitted to use the Service.

15. Third-party websites and services

JobOS may link to third-party websites, job boards, company career pages, payment processors, Telegram, or other services. We are not responsible for the privacy practices, security, availability, or content of third-party services.

You should review the privacy policies and terms of those third parties before using them.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users, such as by updating the “Last updated” date, displaying an in-app notice, or sending an email.

Your continued use of JobOS after the updated Privacy Policy takes effect means you accept the updated policy.

17. Contact us

For privacy questions, access or correction requests, account deletion requests, or complaints, contact:

  • Zaw Hein Aung
  • Data Protection Officer / Privacy Contact: Privacy Contact
  • Email: support@jobosagent.com
  • Business address: Singapore

We will respond to privacy requests within a reasonable time and in accordance with applicable law.